Privacy Policy | The Jones Law Office

Jones Law LLC (“Jones Law Office LLC,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and prospective clients.

This Privacy Policy explains how we collect, use, and protect personal information when you communicate with us by phone call and/or text message, including through third-party communication platforms.

1. Information We Collect

When you contact us, engage our services, or communicate with us through phone calls or text messages, we may collect personal information such as:

Name

Phone number

Email address (if provided)

Information you provide through text message, phone communication, web forms, or other communications related to your matter

2. How We Use Personal Information

We use personal information for purposes including:

Communicating with you regarding your case or legal matter

Scheduling consultations and appointments

Sending reminders, updates, and time-sensitive information related to legal services

Responding to your questions and requests

Administrative and record-keeping purposes in compliance with legal and professional standards

3. Text Messaging (SMS) Communications

If you opt in to receive text messages from Jones Law Office LLC, you may receive messages that include:

Consultation scheduling and appointment reminders

Case-related communications and updates

Requests for documents or information needed to assist with your legal matter

Court/date/time/location logistics and administrative notices

Messaging frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying STOP.
For assistance, reply HELP or visit www.joneslawatl.com

4. SMS Terms & Conditions

By opting into SMS from a web form, intake form, or other medium, you agree to receive SMS messages from Jones Law Office LLC. This includes SMS messages for conversations (external) and conversations (between employees) related to scheduling, client communications, and administrative support. Message frequency may vary. Message and data rates may apply.

To opt out at any time, text STOP.
For assistance, text HELP or visit www.joneslawatl.com
.See our Privacy Policy here: https://www.joneslawatl.com/privacy-policy

See our SMS Terms & Conditions here: https://www.joneslawatl.com/privacy-policy

(If you create a separate SMS Terms page later, replace the second link with that new page.)

5. Third-Party Communication Platforms

We may use third-party applications and communication services to communicate via calls and/or text messages. While we take reasonable steps to safeguard your information, these third-party providers may have their own privacy and security practices. Jones Law LLC is not responsible for the privacy practices or security measures of third-party platforms.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may disclose personal information:

To service providers assisting with communications or legal services

When required by law or to comply with legal obligations

To protect our rights, safety, privacy, or property

SMS consent is not shared with third parties or affiliates.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to provide services, and as required by applicable laws and professional obligations.

9. Your Rights

You may have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate or incomplete information

Request deletion of personal information, subject to legal obligations and our ability to provide services

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and reflected with a revised effective date.